A Personalized Massage Experience, Delivered to You

Thank you for choosing my mobile massage therapy services. My goal is to provide every client with an exceptional, professional, and personalized experience in the comfort and privacy of their home.

Each appointment is thoughtfully reserved, requiring dedicated preparation, travel time, and professional attention. To ensure the highest level of service for all clients, the following policies apply.

1. 24-Hour Cancellation Policy

A minimum of 24 hours' notice is required for all appointment cancellations or rescheduling requests.

2. Late Cancellation

Appointments canceled or rescheduled with less than 24 hours' notice will incur a cancellation fee equal to 50% of the scheduled service price.

3. Missed Appointments & No-Shows

Clients who are unavailable at the scheduled appointment time, fail to provide access to the treatment location, or cannot be reached upon arrival will be considered a no-show.

No-show appointments will be charged 100% of the scheduled service price.

4. Travel & Appointment Preparation

As a mobile massage professional, I dedicate time to travel, preparation, and creating a seamless experience for each client. Please ensure that someone is available to receive me at the scheduled appointment time and that the designated treatment space is accessible.

If I arrive and am unable to provide the scheduled service due to circumstances within the client's control, the no-show policy may apply.

5. Medical & Post-Surgical Considerations

For clients receiving post-surgical massage therapy, your safety and well-being are always my priority. If a medical complication, change in recovery status, or healthcare provider restriction prevents you from receiving your scheduled service, please notify me as soon as possible.

Medical circumstances will be evaluated individually, and cancellation fees may be waived at my discretion.

6. Deposits & Payment

A deposit may be required to secure certain appointments. Any applicable deposit and cancellation fees will be communicated at the time of booking.

My Commitment to You

I am committed to providing exceptional care, professionalism, and respect for every client's time and individual needs. I kindly ask that you extend the same courtesy to my business.

Thank you for allowing me the privilege of bringing professional massage therapy directly to you. Your trust and continued support are sincerely appreciated.

Client Privacy and Draping Policy

At Good Karma Mobile Massage Therapy, we are committed to providing a safe, respectful, professional, and confidential environment for every client. Your privacy, comfort, personal dignity, and well-being are important to us. All massage therapy services are performed with the highest regard for professional ethics, appropriate boundaries, and client consent.

1. Client Privacy and Confidentiality

All personal information shared with Good Karma Mobile Massage Therapy, LLC, including medical history, health conditions, treatment information, contact information, and other personal details, will be treated as confidential.

Client information will only be collected and maintained as reasonably necessary for providing massage therapy services, maintaining appropriate treatment records, and fulfilling applicable legal and professional obligations.

Client information will not be shared, disclosed, photographed, or discussed with unauthorized individuals without the client's written consent, except when disclosure is required or permitted by applicable law.

We respect every client's right to privacy and will take reasonable precautions to protect personal information and treatment records.

2. Professional Draping Policy

Proper draping is required during all massage therapy sessions to protect client modesty, privacy, and dignity.

Clients will remain appropriately covered with a sheet or blanket throughout the massage session. Only the specific area of the body being treated will be uncovered as necessary to perform the requested service.

Breasts, genitalia, and other intimate areas will remain covered and will not be intentionally exposed or massaged.

For clients receiving post-surgical lymphatic drainage or other specialized treatments, draping may be adjusted when clinically appropriate and only with the client's knowledge and consent.

3. Client Consent and Comfort

Before beginning treatment, the therapist will explain the proposed massage services, treatment areas, and any relevant procedures.

Clients have the right to:

• Request adjustments to positioning, pressure, or draping.

• Decline treatment of any body area.

• Ask questions about the treatment being provided.

• Request additional coverage at any time.

• Pause or discontinue a session at any time without pressure or judgment.

Consent is ongoing throughout the massage session and may be withdrawn at any time.

4. Professional Boundaries and Conduct

Good Karma Mobile Massage Therapy, LLC maintains strict professional boundaries during all massage therapy services.

Any inappropriate, sexual, suggestive, or disrespectful behavior toward the therapist will not be tolerated.

Likewise, clients can expect to be treated with courtesy, respect, compassion, and professionalism at all times.

The therapist reserves the right to discontinue a session immediately if professional boundaries are violated or if the therapist believes the client's safety or the therapist's safety is at risk.

5. Photographs and Treatment Documentation

Photographs or videos of clients will never be taken or shared without the client's specific written authorization.

For post-surgical clients, photographs may occasionally be requested for treatment documentation when appropriate. Participation is entirely voluntary and is not a condition of receiving massage therapy.

Any authorized photographs will be handled confidentially and used only for the purposes specifically agreed upon by the client.

6. Mobile Massage Privacy

Because services are provided in the client's home or other approved location, clients are encouraged to select a private, comfortable treatment space.

The therapist will make reasonable efforts to protect client privacy during setup, treatment, and cleanup.

Clients are encouraged to arrange for reasonable privacy during their session, including limiting interruptions from household members, visitors, and pets.

Our Commitment to You

At Good Karma Mobile Massage Therapy, LLC, your trust is never taken for granted. We are committed to maintaining a professional, compassionate, and respectful environment where every client feels safe, valued, and comfortable.

Your privacy matters. Your comfort matters. Your trust matters.

GOOD KARMA MOBILE MASSAGE THERAPY. We come to YOU!